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Quality Measurements - 2019

Download the quality measurements table in a printable format >>

ACO Number Measure Name Rate ACO Mean
ACO-1 CAHPS: Getting Timely Care, Appointments, and Information 85.60 85.86
ACO-2 CAHPS: How Well Your Providers Communicate 95.17 94.11
ACO-3 CAHPS: Patients’ Rating of Provider 93.71 92.69
ACO-4 CAHPS: Access to Specialists 81.39 81.54
ACO-5 CAHPS: Health Promotion and Education 61.85 60.44
ACO-6 CAHPS: Shared Decision Making 65.73 62.78
ACO-7 CAHPS: Health Status/Functional Status 73.45 73.79
ACO-34 CAHPS: Stewardship of Patient Resources 26.25 26.17
ACO-45 CAHPS: Courteous and Helpful Staff 92.62 92.84
ACO-46 CAHPS: Care Coordination 87.10 86.89
ACO-8 Risk Standardized, All Condition Readmission 15.20 14.86
ACO-38 All-Cause Unplanned Admissions for Patients with Multiple Chronic Conditions 54.09 58.15
ACO-43 Ambulatory Sensitive Condition Acute Composite (AHRQ* Prevention Quality Indicator (PQI #91)) 1.86 1.87
ACO-13 Falls: Screening for Future Fall Risk 98.62 84.04
ACO-14 Preventive Care and Screening: Influenza Immunization 91.34 74.77
ACO-17 Preventive Care and Screening: Tobacco Use: Screening and Cessation Intervention 56.25 78.04
ACO-18 Preventive Care and Screening: Screening for Clinical Depression and Follow-Up Plan 87.64 70.40
ACO-19 Colorectal Cancer Screening 86.61 70.76
ACO-20 Breast Cancer Screening 77.02 73.84
ACO-42 Statin Therapy for the Prevention and Treatment of Cardiovascular Disease 83.97 82.17
ACO-27 Diabetes Mellitus: Hemoglobin A1c Poor Control 12.10 13.88
ACO-28 Hypertension (HTN): Controlling High Blood Pressure 70.88 75.04

Please note, the ACO-40 Depression Remission at 12 months quality measure is not included in public reporting due to low sample size.

For Previous Years’ Financial and Quality Performance Results, please visit

2018 Quality Measurements

2017 Quality Measurements

2016 Quality Measurements

2015 Quality Measurements

2012-2014 Quality Measurements

Public Reporting Information

Partners: Sacred Heart Health System and Providence Health System
Sacred Heart Health System Providence Health System Consent Forms Quality Measurements Patient Portal Healthy Communities Public Reporting Information Gulf Coast Health Partners